ai policy.
Artificial Intelligence, Technology and Data Processing
At Next Level Woman®, we use artificial intelligence (AI) and other digital technologies to support our business operations and the creative, branding and marketing services we provide.
We believe technology should enhance human creativity, not replace it. AI is used as a supporting tool, with creative direction, strategic decisions and responsibility for our professional services remaining with us.
How We Use Artificial Intelligence
We may use AI-assisted tools in connection with:
Website and sales page design, development and content creation.
Branding, messaging, copywriting and marketing strategy.
Creative concept development, research and brainstorming.
Developing marketing materials and other resources.
Improving internal business processes and administrative efficiency.
When using AI to assist with client projects, we use information supplied by the client or otherwise authorised for use in delivering the agreed services.
We take reasonable steps to minimise unnecessary personal information shared with AI providers and to protect confidential information.
Where third-party AI platforms process personal data on our behalf, we seek to ensure appropriate data protection safeguards are in place.
AI-assisted work remains subject to human review and professional judgement.
Customer Relationship Management and Business Software
We use third-party digital platforms to manage our business operations and deliver our services effectively.
These may include:
Customer Relationship Management (CRM) systems to manage enquiries, client relationships and communications.
Email marketing platforms and automated workflows to deliver information, resources and relevant communications.
Project management software to organise client projects, monitor progress and manage agreed deliverables.
Website, hosting and digital development platforms.
AI-assisted tools used to support creative and administrative processes.
These services may process personal information such as names, email addresses, contact details, business information, project requirements and communications.
We only process personal information where we have an appropriate lawful basis under UK data protection legislation.
We take reasonable steps to ensure that third-party service providers maintain appropriate security and data protection arrangements.
Email Marketing and Communications
Where you have subscribed to our mailing list or we otherwise have a lawful basis to send marketing communications, we may contact you with relevant business updates, marketing insights, resources, events, products and services.
We respect your inbox and your right to choose which communications you receive.
You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Unsubscribing from marketing communications will not prevent us from sending essential transactional or service-related messages where necessary.
Third-Party Data Processing and International Transfers
Some of the technology providers we use may process or store information outside the United Kingdom.
Where personal data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable UK data protection legislation.
We do not sell your personal information to third parties.
Automated Decision-Making
We do not use AI to make solely automated decisions about individuals that produce legal or similarly significant effects.
Although automated systems may assist with communications, workflows and service delivery, significant decisions concerning our clients remain subject to human oversight.
Your Data Protection Rights
You have rights concerning your personal information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
These include, where applicable, the right to access, correct, erase, restrict or object to the processing of your personal information.
If you have questions about our use of AI, digital technology or personal information, please contact us at [email protected].